pana (s.)

The voice that answers. The system that runs the block.

From the first call to the last delivery. Bilingual, twenty-four seven, built for the businesses that hold up the block.

Hear a real call
A real call · cash delivery
0:00
A quiet standard

Every call answered. Every order dispatched. Every customer remembered. Every dollar of margin kept.

Listen

Two conversations. Two languages. One voice.

Bilingual · NYC code-switch
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Spanish order · cash delivery
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Dashboard

Your whole operation. One screen.

Orders, dispatch, cash, complaints, menu: Pana shows you everything that matters. In English or Spanish.

Overview

Updated just now
Book a demo
Orders today
47
+12% vs last week
Revenue
$1,284
+8% vs last week
Top channel
Phone 68%
WhatsApp 24% · SMS 8%
phonewhatsappsms
Complaints
0
Clear
Today's orders
Today Week Month
Order Customer Items Total Channel Status
#2841Doña Marta3 empanadas + café$18.50phonedelivered
#2840Carlos M.Churrasco + tostones$32.00whatsappready
#2839Jenny R.2 mofongos + batida$28.00phoneconfirmed
#2838Juan P.Pernil sandwich + fries$14.50phonedispatched
#2837María E.Bandeja paisa$24.00smsdelivered
Chat

Ask your operation anything.

Pana speaks English and Spanish, answers stats, menu, complaints, cash — whatever you need to run the shift.

Ask Pana
Online
Buenas noches, doña Marta. Lleva 47 pedidos hoy, $1,284 en ingresos. La cocina está al día. ¿En qué más la ayudo?
7:34 PM
cuanto llevamos de efectivo con los riders?
7:35 PM
Carlos tiene $128, Miguel $94, Luis $56. Todo cuadra con las órdenes de hoy. ¿Quiere aprobar el cierre de alguno?
7:35 PM
si, aprueba a Carlos
7:36 PM
Listo. Carlos tiene 12 órdenes aprobadas por $128. Le llega su resumen por WhatsApp.
7:36 PM
How many orders today? Any complaints? End of day summary
What Pana does

The whole operation, in one voice.

01 · Phones

Never miss a call.

Answers every ring: rush hour, opening, close. In English or Spanish, whichever your customer speaks.

02 · Orchestration

Dispatches the rider.

When the kitchen marks ready, Pana sends the rider the order. The customer gets a live tracking link. The day closes with clean cash reconciliation.

03 · Memory

Knows your regulars.

Repeat orders, familiar names, usual preferences: remembered without asking.

04 · Brief

A voice note each night.

Calls, orders, what ran out, what to re-order: waiting on your WhatsApp before you close.

From the builder

“Built in the city, for the businesses that hold up the block. The kind of tool I wish my mother had: one that would have held the whole operation together when she couldn't be in two places at once.”

From Pana to Pana
47,000+
Calls answered
12,800+
Orders dispatched
98.6%
Calls answered before 3rd ring

Works with the tools you already use

Toast Square Clover Twilio WhatsApp Any phone line
Setup

Live in forty-eight hours.

01

Connect your number.

Keep your existing line or choose a new one. Your customers notice nothing.

02

Train on your menu.

We teach Pana the menu, the prices, the hours: and the way you'd talk to a customer yourself.

03

Go live.

Pana answers, dispatches, tracks, and reports. You see the dashboard. At night, a voice note summarizes the day.

Pricing

Transparent. Predictable. Built for real businesses.

Founder pricing: $499/mo for the first 10 kitchens. Includes all Pro features. 3 spots left.

Starter
$399/mo

For small restaurants and cafés that need reliable phone answering.

  • Up to 150 calls/mo (~5/day)
  • AI voice pipeline
  • Basic dashboard & reports
  • WhatsApp / SMS notifications
  • Bilingual EN/ES included
Setup: $0 · Overage: $1.20/call
Business
$2,499/mo

For high-volume kitchens and multi-brand operators.

  • Up to 1,500 calls/mo (~50/day)
  • Hybrid intelligent routing
  • Multiple phone lines
  • Advanced complaint handling
  • Custom brand voice
  • Priority support
Setup: $1,500 · Overage: $1.20/call

Enterprise

5,000+ calls/mo. Multi-location, white-label, dedicated SLA. Let's talk.

FAQ

Straight answers.

Does it sound like a robot?
Listen to the audios above. Most callers don't realize they're talking to a machine.
What if Pana doesn't know the answer?
Pana sends you a note on WhatsApp so you can answer, or takes a message and calls the customer back.
How much does it cost?
Plans start at $399/mo. Most kitchens use Pana Pro at $999/mo: it includes full Realtime AI, dashboard, rider dispatch, and tracking. You can see every tier with transparent pricing in the section above. No hidden fees, no contracts, cancel anytime.
Can I cancel anytime?
Yes. Month to month. No contracts. No cancellation fee.
Does it work with Toast, Square, Clover?
Yes. We integrate with the most common point-of-sale systems used by restaurants.
Does Pana handle deliveries too?
Yes. When the kitchen marks an order ready, Pana notifies the rider with all the details. The rider confirms, the customer gets a live tracking link, and the cash gets reconciled at end of day.
Can riders use Pana?
Yes. Each rider gets a simple mobile link per order with buttons: 'on the way', 'delay', 'delivered + cash received'. No login needed. At end of day, they get a summary with total cash collected.
Does the customer see where the order is?
Yes. When the rider leaves, the customer gets an SMS with a live tracking link showing order status and ETA.
Book a demo

Fifteen minutes. Your menu. Pana answering.

No slides, no pitch deck. We run Pana live against your real menu and you decide.

Live call with your menu.
Plan sized for your call volume.
Live in forty-eight hours if it's a fit.
From $399/mo
Listen